Thank you for
Policy”) in order to disclose and address how we collect, use, retain, share,
protect or otherwise handle your information, including ‘Personally
Identifiable Information’ (PII), you provide to us as user of TIBI Naturals’
Website. PII, as used in US privacy law and information security, is information,
such as a name or mailing address, that can be used on its own or with other
information to identify, contact, or locate a single person, or to identify an
individual in context.
- What information of yours or a third party is collected from you by our
- The name of the organization collecting such information.
- How the information is or may be used.
- With whom the information may be shared.
- What choices are available to you regarding the collection, use and distribution of your personal information.
- The security procedures that are in place to protect against the loss, misuse or alteration of the information which is under the control of our Website.
- How you can correct any inaccuracies in the information you provide.
Summary of Key points:
➢ TIBI Naturals’ is the data controller of user
information processed through your use of our website and services. Certain
personal information provided by you will be shared with and processed by
third-parties such as payment processors and shippers solely for the purpose of
processing any order you may place.
➢ The types of user information processed by TIBI Naturals’ includes personal information that you provide when using our site or services, technical information about your device, settings and website use, and information that we receive from third parties, such as other website providers, ad networks and social media companies.
➢ We use your information to, amongst other things, provide you with our Site, and information about our products and services, tailor our services to you, perform our obligations under any agreement with you (for example, to comply with our Terms and Conditions), carry out analysis of our Website and services, provide targeted ads, and comply with any legal or regulatory obligation.
➢ We may send you marketing materials relating to our products and services; you can opt out of at any time.
➢ We share personal information with our service providers and other third parties for the performance of our contractual obligations to you, including the payment processing and shipping of orders you may place. We share non-personally identifiable information for marketing and advertising purposes.
WHAT INFORMATION DO WE COLLECT AND HOW?
We collect personal information when you:
Fill out a form; Place an order; or Communicate with, or provide feedback to, us online.
information do we collect?
Information You Give Us. When you purchase an item from our Website, we collect personal information entered voluntarily by you that may include your:
- first and last name;
- email address;
- billing address;
- shipping address;
- phone number;
- credit card number; and
- items purchased from us.
You can choose not to provide personal information but opting out of providing such information will prevent you from ordering products or services through our Site.
Automatically Collected Information. We receive and store certain types of information through automated means such as cookies, web beacons and web server logs whenever you interact with our Site.
Information we automatically collect through your use of the Website. As you use the Website, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the Website. By knowing about you, we can deliver more helpful information, programs, tools and advertisements. Please see the sections regarding cookies and opting out of tracking below for more information.
- Use “cookies” (tracking devices placed on your computer)
Honor“do not track” signals and do not use advertising when a “Do Not Track” (DNT) browser mechanism is in place.
- Utilize third-party behavioural tracking.
- Do not sell, trade or otherwise transfer personal information.
- Do not include or offer third-party products or services on our Site.
- Have enabled Google Adwords on our Site.
- Pursuant to the California Online Privacy Protection Act, agree that users can anonymously visit our Site.
Cookies. A cookie is a
text file stored on the user’s hard drive containing information about the
user. The Website creates cookies to record information about a user’s preferences,
such as the items you add to your shopping cart, and for security purposes.
Cookies are also used to help us determine the various services you use and the
support you may need, and to help us detect and solve any problems you may have
while using our Site. In addition, the use of a cookie on our Site will enable
users to log on without having to reenter their password on each visit and to
fully interact with our Website. Most cookies expire after a certain time
period. If you wish, you may set your browser to reject all cookies and still
view our Website. Cookies placed by TIBI Naturals’ Site are not tied to any
personally identifiable information.
How does our Site handle do not track signals?
We honor do not track signals and we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
of Personal Information. TIBI
Naturals’ owns and operates the Website and we are the sole owner of the
information collected through the Site.
1. Disclosure for Legal Reasons
We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, to our Website or employees, or to protect our Website, system or network, our employees, agents, suppliers, licensors, content providers, and the rights and property of TIBI Naturals’, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you.
2. Disclosure for Shipping and Billing Reasons
We use an outside shipping provider such as the USPS, FedEx or UPS to ship orders placed on our Website or by telephone, and a credit card processing company to bill users/customers for goods and services purchased on through our Website or by telephone. These companies will not retain, share, store or use any of our user’s personal information for any secondary purposes. We partner with other parties to provide specific services that are available on our Website. When a user signs up for these services, we will share the user’s name or other contact information that is necessary for the third party to provide these services to the use. These parties are not allowed to use such personal information except for the purpose of providing these services.
HOW DO WE
SECURE YOUR INFORMATION?
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of our Website, you can send an email to firstname.lastname@example.org.
DO I HAVE?
As required by law, you may (1) have the right to access certain personal information we maintain about you; (2) request that we update or correct your personal information; (3) object to the processing of your personal information or withdraw your prior consent, if applicable; (4) ask us to block or delete your personal information from our database; and (5) ask us to transfer your personal information to another entity as you specify.
Collecting Information from Children Younger Than 18 Years of Age. Our Website is not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you should not provide personal information on the websites or through the services. If we later obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at email@example.com so that we may delete and remove such child’s information from our systems.
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Data Retention. We will retain your information for as long as needed to provide you services, including fulfilling your orders We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Online Privacy Protection Act (“CalOPPA”)
In accordance with the CalOPPA we agree to the following:
- Users can visit our site anonymously.
Honor“do not track” signals and mechanisms.
- Users can unsubscribe from newsletters, bulletins and other promotional emails by contacting TIBI Naturals.
In order to be in line with Fair Information Practices Principles we will take the following responsive action, should a data breach occur:
We will notify the users via Website notification within 1 business day
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address and in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.